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Discussion topic: No internet

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Avatar for Kez2003
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This message was authored by: Kez2003

Message posted on ‎30 Jun 2025 07:14 PM

No internet

I have just joined sky and my set up date is TODAY. I have moved into my property but this internet won't let anyone connect to it and is showing a white light. I have started the set up process 3 times and still it will not work. 

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Avatar for Daniel0210
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Superuser
This message was authored by: Daniel0210

Message posted on ‎30 Jun 2025 07:19 PM

Re: No internet

Posted by a Superuser, not a Sky employee. Find out more

@Kez2003 

Activation can occur at any time up until midnight. 


▪️ I AM NOT A SKY EMPLOYEE ▪️

NOTE: I only provide help on the forum boards so Direct Messaging is switched off
▪️
Sky customer since 2001
with:
Sky Q | Sky Broadband | Sky Talk | Sky Mobile(s)
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Avatar for JimM1
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This message was authored by: JimM1

Message posted on ‎30 Jun 2025 07:24 PM

Re: No internet

@Kez2003 White light is GOOD, but here is all the info below.

 

This link providers information about the coloured lights on the various hubs
https://www.sky.com/help/articles/hub-lights-explained-start

 

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