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Discussion topic: No internet

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This message was authored by: Kayles11

Message posted on ‎13 May 2025 10:29 PM

No internet

I reported my internet 2 days ago via online.  I haven't heard anything back from yous . I don't have any WiFi at all 

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This message was authored by: Highlinder

Message posted on ‎13 May 2025 10:32 PM

Re: No internet

Posted by a Superuser, not a Sky employee. Find out more

@Kayles11  When you reported it did it give you any information if an engineer had been booked or that this was to do with a wider outage in your area?

If someone has helped give them Like.

If you have found this solution helpful please tick this as the answer.
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This message was authored by: Kayles11

Message posted on ‎13 May 2025 10:34 PM

No internet

I reported on the app.  It's says a engineer wil be in touch.  I can see nothing has been confirmed it's been 3 days tomorrow with out WiFi  no tv, no cctv 

 

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This message was authored by: Kayles11

Message posted on ‎13 May 2025 10:36 PM

Re: No internet

It did a test on the app and said I needed a engineer. Some one will be in touch withinn 2 working days 

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This message was authored by: caesarome

Message posted on ‎14 May 2025 05:41 AM

Re: No internet

Posted by a Superuser, not a Sky employee. Find out more
@Kayles11 wrote:

Some one will be in touch withinn 2 working days 

That doesn't include a Saturday or Sunday so if nothing appears here then give Sky a call:

 

https://www.sky.com/ordertracking

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