19 Sep 2024 11:14 PM
Sky internet is not working is it only me or area is disrupted
20 Sep 2024 08:43 AM
Posted by a Superuser, not a Sky employee. Find out more@Omersh Can you please run the service checker, this can be done either via the Sky app on mobile data or use the link below.
https://www.sky.com/help/diagnostics/sky-broadband-diagnostic/sky-broadband-diagnostic
If it finds an external fault it should enable you to book an engineer.
After the service checker completes and if it comes back green all good can you click on broadband to run an updated test please. If you get amber or red please follow the on screen instructions.
20 Sep 2024 08:54 AM
Mine is down in west Cumbria.
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