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Discussion topic: No internet

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Mc998
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This message was authored by Mc998 This message was authored by: Mc998

No internet

‎07 Jun 2024 10:41 PM

Have had my hub installed today, power is on and WiFi is on both showing green lights but the internet light is flashing orange periodically with no connection. I've tried a broadband test and apparently everything is fine but I'm pulling my hair out over here trying to sort this out, didn't have any issues like this with previous suppliers. 

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KatieLou234
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This message was authored by KatieLou234 This message was authored by: KatieLou234

Re: No internet

‎07 Jun 2024 11:44 PM

Where are you based? Mines not working in Kent! Apparently an outage 

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Chrisee
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Superuser
This message was authored by Chrisee This message was authored by: Chrisee

Re: No internet

‎08 Jun 2024 06:34 AM

Posted by a Superuser, not a Sky employee. Find out more

@Mc998 if your line is still not working this morning call Sky and report the issue they should have receivedcan update from Openreach overnight. 

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65inch Sky Glass, 3 Sky Streaming Pucks, Sky Ultrafast + and Sky SR213(white Wifi Max hub) main Wifi from 3 TP-Link Deco M4 units in access point mode
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