No internet

[AyshaSofi]

I don't have internet since 2 days 

[Highlinder]

@AyshaSofi Can you please run the broadband test, this can be done either via the Sky app on mobile data or use the link below.
https://www.sky.com/help/diagnostics/sky-broadband-diagnostic/sky-broadband-diagnostic

If it finds an external fault it should enable you to book an engineer.

[jamesn123]

@AyshaSofi 

If your broadband is still down try running the line test in the My Sky app it may tell you if there is a local outage. If not let us know and we can escalate your post to chat with a Sky rep.