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Discussion topic: No internet

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This message was authored by Robert952012 This message was authored by: Robert952012

No internet

Why does my internet connection doesn't work ? For 3 days it keeps disconnecting, what's going on ? 

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This message was authored by caesarome This message was authored by: caesarome

Re: No internet

Posted by a Superuser, not a Sky employee. Find out more

@Robert952012 

First thing to check is this link to see if there are any outages in your area:

 

https://www.sky.com/servicechecker


If there isn't try running the line test here:

 

https://www.sky.com/help/articles/broadband-diagnostic-start


You can also run the test via the MySky app on a mobile data connection.

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