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Discussion topic: No internet

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Avatar for LeeMcGregor
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This message was authored by: LeeMcGregor

Message posted on ‎13 Apr 2024 06:37 PM

No internet

My broadband keeps dropping out & now no internet connection.

 

Sky system checker says no issues by there has clearly been a problem for days now.

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Avatar for Chrisee
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Superuser
This message was authored by: Chrisee

Message posted on ‎14 Apr 2024 07:16 AM

Re: No internet

Posted by a Superuser, not a Sky employee. Find out more

@LeeMcGregor I am escalarting your post to the Sky team who support the forum who should be in touch soon to offer you a private chat session to get this sorted. Keep an eye on the forum as if you miss the message just click the chat icon which will be added to the forum pages for you to use.saving a long phone call.

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65inch Sky Glass, 3 Sky Streaming Pucks, Sky Ultrafast + and Sky SR213(white Wifi Max hub) main Wifi from 3 TP-Link Deco M4 units in access point mode
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Avatar for Tom-W19
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This message was authored by: Tom-W19

Message posted on ‎14 Apr 2024 09:36 AM

Re: No internet

Posted by a Sky employee

Thanks for escalating. We've sent an invite to @LeeMcGregor.

Thanks
Tom
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