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Discussion topic: No internet

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This message was authored by Lauren70 This message was authored by: Lauren70

No internet

the internet is not working after following all the steps suggested and also using the connection tester, internet is not connecting. The connection tester has said the internet is not down for some reason. 

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This message was authored by caesarome This message was authored by: caesarome

Re: No internet

Posted by a Superuser, not a Sky employee. Find out more

@Lauren70 

First thing to check is this link to see if there are any outages in your area:

 

https://www.sky.com/servicechecker


If there isn't try running the line test here:

 

https://www.sky.com/help/articles/broadband-diagnostic-start

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