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Discussion topic: No internet connection but tests says it’s all working
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This message was authored by: Scotty03
Message posted on 09 Apr 2024 06:58 PM
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No internet connection but tests says it’s all working
Got orange light on hub but says it's all working app need help
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This message was authored by: caesarome
Posted by a Superuser, not a Sky employee.
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Message posted on 09 Apr 2024 10:08 PM
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Re: No internet connection but tests says it’s all working
First thing to check is this link to see if there are any outages in your area:
https://www.sky.com/servicechecker
If there isn't try running the line test here:
https://www.sky.com/help/articles/broadband-diagnostic-start
You can also run the test via the MySky app on a mobile data connection.
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If someone has helped you then please click on the LIKES button in their post.
If you need help please provide as much information as you can
This message was authored by: Methehair
Message posted on 09 Apr 2024 10:17 PM
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Re: No internet connection but tests says it’s all working
Same issue and non of my home connected apps are working ie cat flap and heating controls
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