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Discussion topic: No internet

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James160716
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This message was authored by James160716 This message was authored by: James160716

No internet

‎26 Mar 2024 12:40 PM

My internet connection has dropped out, however test show there is no issue, I have followed steps to reset router check cables ect 

please advise 

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Chrisee
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Superuser
This message was authored by Chrisee This message was authored by: Chrisee

Re: No internet

‎26 Mar 2024 12:47 PM

Posted by a Superuser, not a Sky employee. Find out more

@James160716 if the connection test in the My Sky app run iverca mobile connection is not telling there is a known fault affecting your line call Sky and report it.

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65inch Sky Glass, 3 Sky Streaming Pucks, Sky Ultrafast + and Sky SR213(white Wifi Max hub) main Wifi from 3 TP-Link Deco M4 units in access point mode
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