No internet

[Kerry2483]

My internet has not been connecting all day - there are two Green and two orange lights on. Other people in the area are reporting similar issues but when I check my connection on my account it says no issues when there obviously is ! 

[Kerry2483]

day 2.5 of no internet. I can't find anyway of getting in contact with Sky and I can't work without internet ! 

[Highlinder]

@Kerry2483 Can you please run the broadband test, this can be done either via the Sky app on mobile data or use the link below.
https://www.sky.com/help/diagnostics/sky-broadband-diagnostic/sky-broadband-diagnostic

If it finds an external fault it should enable you to book an engineer.

[Kerry2483]

It's saying no issues but it's been ongoing since Friday - others in my area are also reporting problems