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Discussion topic: Deane

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Dixie+123
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This message was authored by Dixie+123 This message was authored by: Dixie+123

Deane

‎23 Mar 2024 05:41 AM

Hi my Network keeps going down and has done now for the last 3 months.

I keep having to re boot my router which is not good enough.

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Highlinder
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This message was authored by Highlinder This message was authored by: Highlinder

Re: Deane

‎23 Mar 2024 09:15 AM

Posted by a Superuser, not a Sky employee. Find out more

@Dixie+123  If this issue happens again can you run the test below first.

 

Can you please run the broadband test, this can be done either via the Sky app on mobile data or use the link below.
https://www.sky.com/help/diagnostics/sky-broadband-diagnostic/sky-broadband-diagnostic

If it finds an external fault it should enable you to book an engineer.

If someone has helped give them Like.

If you have found this solution helpful please tick this as the answer.
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