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This discussion topic has been answered Discussion topic: No internet

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Avatar for Jane4772
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This message was authored by: Jane4772

Message posted on ‎02 Jun 2026 12:22 AM

No internet

Green flashing light. Tried to reset but to no avail.
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Avatar for Daniel0210
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This message was authored by: Daniel0210 Answer

Message posted on ‎02 Jun 2026 05:04 AM

Re: No internet

Posted by a Superuser, not a Sky employee. Find out more

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When there are any broadband issues between midnight and 7am it could be essential overnight maintenance taking place. It is carried out at those times to minimise disruption and there is no advance warning provided..

See this pinned post at the top of the Broadband board from Sky which could be relevant any night this happens…
https://helpforum.sky.com/t5/Broadband/Important-Notice-Scheduled-Broadband-Maintenance/td-p/5151847...

If you have an ONT box displaying a red light, see this further advice…
https://helpforum.sky.com/t5/Broadband-Talk/Can-t-connect-to-broadband-and-have-a-red-light-on-your-...

This link provides information about the coloured lights you may see on the various hubs
https://www.sky.com/help/articles/hub-lights-explained-start

Hopefully it’s back up and running before 7am. If it’s not, try restarting your hub or post back in this thread and we can try to offer additional advice.


▪️ I AM NOT A SKY EMPLOYEE ▪️
NOTE: I only provide help on the forum boards so Direct Messaging is switched off
▪️
Sky customer since 2001
with:
Sky Q | Sky Broadband | Sky Talk | Sky Mobile(s)

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Avatar for Enidkay
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This message was authored by: Enidkay

Message posted on ‎02 Jun 2026 12:24 AM

Re: No internet

Mine just died while Im playing on the xbox. Restarting did nothing

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Avatar for Abs241
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Message posted on ‎02 Jun 2026 12:25 AM

Re: No internet

Mines done the same, green slow flashing light 

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This message was authored by: Jimim96

Message posted on ‎02 Jun 2026 12:36 AM

Re: No internet

Same here problems since 12:00am
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Message posted on ‎02 Jun 2026 12:41 AM

Re: No internet

Same here, no Internet since 12;00am 

 

Reset everything twice, still no luck 

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This message was authored by: Sam497

Message posted on ‎02 Jun 2026 12:43 AM

Re: No internet

Same here, no internet after 12:10am. Reset a few times but does not help.

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This message was authored by: Enidkay

Message posted on ‎02 Jun 2026 12:44 AM

Re: No internet

Stupid sky service checked just says everything is working when its blatantly not.

 

Im gonna take this as a sign that I should go to bed.

Hopefully they sort something by the morning 

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Avatar for 8May8May8
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This message was authored by: 8May8May8

Message posted on ‎02 Jun 2026 12:45 AM

Re: No internet

Same here-  must be that bit of rain. How wonderful that everything is internet based and reliant on wifi😒

 

Can't even report it because 'everything looks fine here' that broadband test is absolutely useless

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This message was authored by: kapper289

Message posted on ‎02 Jun 2026 12:46 AM

Re: No internet

Same here I'm in Cheshire where is every 1 else? The sky checker says no faults in area yet no internet and my phone line is totally dead 

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This message was authored by: Rileytyler

Message posted on ‎02 Jun 2026 12:47 AM

Re: No internet

Also in Cheshire, CH66 area. Mines been down since 12:00

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This message was authored by: RobbieP84

Message posted on ‎02 Jun 2026 12:48 AM

Re: No internet

Im nr leeds, the last office sky check was done at 01:34am on 1st June so nearly 24 hours ago

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This message was authored by: DWells27

Message posted on ‎02 Jun 2026 12:50 AM

Re: No internet

Also in Cheshire, CH65. Excat same issues here since 12:10 am.  

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This message was authored by: Christy12341

Message posted on ‎02 Jun 2026 12:51 AM

Re: No internet

Same here WiFi went down at 12am tried resetting no good 

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This message was authored by: 8May8May8

Message posted on ‎02 Jun 2026 12:53 AM

Re: No internet

Midlands, started about 00:33- seems to be working its way down the UK

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This message was authored by: DWells27

Message posted on ‎02 Jun 2026 12:53 AM

Re: No internet

Mine has just come back online. Hopefully everyone else's has too?

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