This discussion topic has been answered Discussion topic: No internet
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Message posted on 16 Dec 2025 01:14 AM
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Message posted on 16 Dec 2025 05:10 AM
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You've all posted since 1:14am. Any broadband issues between midnight and 7am could be essential overnight maintenance taking place which is carried out then to minimise disruption. There’s no pre-warning of this. See this pinned post at the top of the Broadband board from Sky which could be relevant any night this happens…
https://helpforum.sky.com/t5/Broadband/Important-Notice-Scheduled-Broadband-Maintenance/td-p/5151847...
If you have an ONT box displaying a red light, see this further advice…
https://helpforum.sky.com/t5/Broadband-Talk/Can-t-connect-to-broadband-and-have-a-red-light-on-your-...
Hopefully it’s back up and running before 7am. If it’s not, try restarting your hub or post back in this thread and we can try to offer additional advice.
NOTE: I only provide help on the forum boards so Direct Messaging is switched off
▫️
Sky customer since 2001
with:
Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
▪️▪️▪️▪️▪️
MERRY CHRISTMAS and a HAPPY NEW YEAR
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All Replies
Message posted on 16 Dec 2025 01:28 AM
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Re: No internet
Do you have a slow green flashing light ? Thats what i have and the tests say its ok .yet not Internet
Message posted on 16 Dec 2025 01:33 AM
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Re: No internet
Yeah, thats exactly what it is, all tests are coming up with green flags, yet my max box is offline. Tried power circling of every box and cable, and yet still nothing
Message posted on 16 Dec 2025 01:38 AM
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Re: No internet
I am in Aberdeen and i have done the same xhecked everthing ,even turned it off for 5 minutes and tried again .Red amber then back to slow green flashing its really annoying me now
Message posted on 16 Dec 2025 01:40 AM
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Re: No internet
Message posted on 16 Dec 2025 01:43 AM
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Re: No internet
Message posted on 16 Dec 2025 01:46 AM
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Re: No internet
I cant sleepand my sucurity camaras work off the wifi...i may have to put on jeadphine and listen to a podcast or something, i reported it on the checker thing I may aswell turn vampire still being up at this time
Message posted on 16 Dec 2025 01:58 AM
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Re: No internet
Thats mine qorking again i hope tours is back to.thank you 😊
Message posted on 16 Dec 2025 01:58 AM
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Re: No internet
That's mine back up and running with hopefully no more disruptions 🤞🏻
Message posted on 16 Dec 2025 03:07 AM
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Re: No internet
Im in Cambridge area Internet off. Says it may take a couple of days to fix!!!!!
Message posted on 16 Dec 2025 03:13 AM
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Re: No internet
I'm in Leicester mine is the same argh!
Message posted on 16 Dec 2025 05:10 AM
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You've all posted since 1:14am. Any broadband issues between midnight and 7am could be essential overnight maintenance taking place which is carried out then to minimise disruption. There’s no pre-warning of this. See this pinned post at the top of the Broadband board from Sky which could be relevant any night this happens…
https://helpforum.sky.com/t5/Broadband/Important-Notice-Scheduled-Broadband-Maintenance/td-p/5151847...
If you have an ONT box displaying a red light, see this further advice…
https://helpforum.sky.com/t5/Broadband-Talk/Can-t-connect-to-broadband-and-have-a-red-light-on-your-...
Hopefully it’s back up and running before 7am. If it’s not, try restarting your hub or post back in this thread and we can try to offer additional advice.
NOTE: I only provide help on the forum boards so Direct Messaging is switched off
▫️
Sky customer since 2001
with:
Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
▪️▪️▪️▪️▪️
MERRY CHRISTMAS and a HAPPY NEW YEAR
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