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Discussion topic: No internet
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This message was authored by: Leighanne3
Message posted on 23 Oct 2025 08:54 AM
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No internet
Modem has lights but no connection and been without internet since monday
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This message was authored by: Chrisee
Posted by a Superuser, not a Sky employee.
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Message posted on 23 Oct 2025 10:08 AM
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Re: No internet
@Leighanne3 have you checked whether Sky arexaware of the outage? If you havent goninto the service checker in the My Sky app using a mobile connection if it diesn't tell you they know about yhe problem call them to report it as nothing will be done until you do.
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65inch Sky Glass, 3 Sky Streaming Pucks, Sky Ultrafast + and Sky SR213(white Wifi Max hub) main Wifi from 3 TP-Link Deco M4 units in access point mode
65inch Sky Glass, 3 Sky Streaming Pucks, Sky Ultrafast + and Sky SR213(white Wifi Max hub) main Wifi from 3 TP-Link Deco M4 units in access point mode
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