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Discussion topic: No internet

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This message was authored by: Steveb9

No internet

For the second night running internet has gone down, I have carried out checks as advised and app informs me that there is no problem with connection to my home but that is clearly not the case. Engineer sorted problem  remotely today as several people on this estate had  complaned but it has gone down AGAIN. 

 

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This message was authored by: JimM1

Re: No internet

@Steveb9 What are you seeing on the hub if anything, see the link and say! If you are also FF connection what the lights are like on the OR ONT modem also!

 

This link providers information about the coloured lights on the various hubs
https://www.sky.com/help/articles/hub-lights-explained-start

 

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