No internet

[Arifazis]

The city fibre internet is not functioning and my house now have no wifi. Any ideas how to fix this

[KnogKnightso]

https://www.sky.com/help/servicestatus  check to see if they working in your area

[Arifazis]

There is a problem with sky broadband and they ask to call customer service but when call nobody is working to assist.

[JimM1]

@Arifazis Sky is now closed for the evening, tomorrow morning 8am onwards they start again!

[Arifazis]

Yup tried calling and the only engineer available is next monday.. what kind of support is this. Need to wait 3 days without any internet and tv at home. Frusterating

[GD1]

@Arifazis 3 days is not much to wait considering your on a  domestic service with all the SLA's it entails, you need to read the T&C's you agreed to.

No domestic ISP offers next day fault repairs or attend on a weekend