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Discussion topic: No internet

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This message was authored by: Sheila19827

No internet

I have no connection, I am a new customer and connected everything yesterday but have no internet at all. I've done all of the troubleshooting and nothing is working 

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This message was authored by: JimM1

Re: No internet

@Sheila19827 What was the date that sky gave you for the activation off the sky broadband!

 

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This message was authored by: Sheila19827

Re: No internet

Yesterday, it's so difficult to get through and talk to anyone on the phone 

This message was authored by: JimM1

Re: No internet

@Sheila19827 It's a you have just got to keep trying if you need to speak to sky. Midnight last night was the up and running time for you.

 

If you wish to post what you did to the Forum someone will look and advise if it was correct etc, or the link below is the electronic version of getting started.

 

 https://www.sky.com/help/articles/set-up-hub-which-sky-hub-do-you-have

 

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