Discussion topic: No internet

This message was authored by: Tina+Wade · ‎15 Jul 2022

I am still waiting for compensation cheers tina

This message was authored by: cookiemonsteruk · ‎15 Jul 2022

What was the compensation for?

Has the issue been fixed?

----------------------------------------------------
Sky Stream , Sky Superfast, SR203 router, Tp link td w9970 + Asus RT AX58U (backup), Xbox Series X, google home mini, LG 43 inch UHD tv, samsung a5 2017 and samsung s21

If I get it right mark as answered
If I get it wrong humour me
If I say something you like give a thumbs up

This message was authored by: Daniel0210 · ‎15 Jul 2022

@Tina+Wade
You aren’t talking to Sky as this is primarily a customer helps customer forum so there’ll be no automatic contact from Sky as a result of you posting on here.

What compensation? Are you referring to Auto compensation? If so see this link re auto compensation for when there is a total loss of Sky Broadband or Sky Talk. https://www.sky.com/help/articles/auto-compensation

If you have a total loss of service and it isn’t fixed after two full working days from when you first report the fault to Sky, you will become eligible for it (once it’s fixed).

▪️I AM NOT A SKY EMPLOYEE ▪️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM

Discussion topic: No internet

No internet

All Replies

Re: No internet

Re: No internet

Was this discussion not helpful?

Search Sky Community

Start a new discussion