Discussion topic: No internet, the broadband checker said everything is fine, but still no connection

This message was authored by: Ozzy5 · ‎10 Sep 2024

For last 2 hours been trying to figure out why I have no internet. Lights are on green. Payments are up to date. Weather outside isn't bad. Broadband checker said everything is fine yet in currently using mobile data to write this. Hub turned off and on at the wall so thats been tried

This message was authored by: jamesn123 · ‎10 Sep 2024

Hi @Ozzy5

I have flagged your post to Sky, look out for a message on the forum

I am NOT a Sky Employee
Myself & Others offer our time to help others, please be respectful.

This message was authored by: Lisa-P1987 · ‎10 Sep 2024

Thanks for escalating this. We’ve sent Ozzy5 an invite to chat.

Thanks

Lisa - Sky Tech Team Expert

This message was authored by: Lisa-P1987 · ‎12 Sep 2024

We are still looking to help you Ozzy5 . If you need our support let us know and we can re-escalate to our chat team. Your invite has been closed now. Thanks

Thanks

Lisa - Sky Tech Team Expert

Discussion topic: No internet, the broadband checker said everything is fine, but still no connection

No internet, the broadband checker said everything is fine, but still no connection

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Re: No internet, the broadband checker said everything is fine, but still no connection

Re: No internet, the broadband checker said everything is fine, but still no connection

Re: No internet, the broadband checker said everything is fine, but still no connection

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