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Discussion topic: No internet, secur

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This message was authored by PotterB This message was authored by: PotterB

No internet, secur

No internet, secured - laptop whilst working from home cannot connect to wifi, although it appears there is no issue with WiFi box. No other devices connect to WiFi including mobile phone and iPad so not a laptop issue, a network issue!

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This message was authored by jamesn123 This message was authored by: jamesn123

Re: No internet, secur

Posted by a Superuser, not a Sky employee. Find out more

Hi @PotterB Please post your router stats
https://helpforum.sky.com/t5/Broadband/How-to-find-your-Sky-Broadband-router-stats/td-p/2855717/jump... 

I am NOT a Sky Employee
Myself & Others offer our time to help others, please be respectful.
This message was authored by Highlinder This message was authored by: Highlinder

Re: No internet, secur

Posted by a Superuser, not a Sky employee. Find out more

@PotterB  Can you follow which router you have for the lights on the router to see if there is a solution to your issue.

https://www.sky.com/help/articles/broadband-diagnostic-which-sky-hub 



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