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Discussion topic: No internet, router seems fine

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This message was authored by: Vronuk

No internet, router seems fine

No internet since about midnight last night. All lights green on the router, have refreshed the router and done wifi check online. Still all green lights but no internet

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This message was authored by: Highlinder

Re: No internet, router seems fine

Posted by a Superuser, not a Sky employee. Find out more

@Vronuk  I have escalated your post to Sky who may be in touch with you regarding this via a private message on this forum or an email to you, both of which will invite you to a private chat.

 

More information about this process can be found in the link below.

https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147 

If someone has helped give them Like.

If you have found this solution helpful please tick this as the answer.
This message was authored by: Lisa-P1987

Re: No internet, router seems fine

Thanks for escalating this. We’ve sent @Vronuk an invite to chat.

Thanks

Lisa - Sky Tech Team Expert
This message was authored by: Addie15

Re: No internet, router seems fine

Update-We are closing this invite now due to no response within 48 hours. If you still need help, please let us know so we can re-escalate this for you. Thanks.

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