No internet picture and sound keep freezing

[Bulldog2019]

Internet keeps dropping out mini box message no internet signal picture and sound freezing while watching live to 

home alarm keeps faulting due to internet connection 

[Greenfingers001]

Hi there @Bulldog2019 , I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this. 

Just look out for the colourful bubble to start the conversation.

Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147