No internet light on hub

[Peter+Bre]

Evening, I've no green internet light on my hub? I've got wireless & power. It went off about an hour ago for no reason? I've powered off a couple of times, checked cables etc but I'm unsure of what I should do next? I've ran a check on my line and it keeps coming up with an outage for my area and won't let me go any further!? Kind regards 

[Highlinder]

@Peter+BreIf there is an outage then Sky are aware of it and in turn Openreach who will fix it.

[Peter+Bre]

Ah, ok. Thank You

[Purpleclare]

My internet light is not coming on my hub. Is anyone else having problems in wv8 area?

[cookiemonsteruk]

@Purpleclare 

You would need to contact sky on 150 from your landline  or
zero three three three seven five nine one zero one eight from any other phone

To notify sky

[Highlinder]

@Purpleclare Can you please run the broadband test, this can be done either via the Sky app on mobile data or use the link below.
https://www.sky.com/help/diagnostics/sky-broadband-diagnostic/sky-broadband-diagnostic

If it finds an external fault it should enable you to book an engineer. If there is an outage in the area and Sky are aware of it there will be further information about it.