No internet in B65

[Soundprint]

keeping positive, hope it can be resumed as soon as possible.

I planed to go mcdonald to use the internet to remote.(wrost case)

[Tkrur]

Sorry, that reply, above post of mine was a reply to @Daniel0210 

As a reply to his reply to my message about the car accident.

Just to avoid any confusion to anyone else

[Tkrur]

Well I see that my above reply that I sent about estimates dates has been deleted.......

Clearly someone didn't like that I am merely replying to a post that is in slight disagreement with what was said.

I was happily expanding on information I had posted  about dates that and that I only said estimates and not 100% guaranteed, based on facts of speaking to othe local residents.

The ESTIMATED (but not 100% guaranted) date of the 3rd is mentioned because that is what has been mentioned else where..... it also provides an idea into time scale that if anyone was reading this when I initial posted the estimated date of the 3rd, then at least  they would have a better idea. Of how long they would be  without Sky Internet, due to severity of the outage and the fact there was bank holidays in the middle of the week and that the outage would not be a quick fix at all...

Yes it could be seen as dashing the hopes of people but also  in some way managing expectations that it could easily be a week or so before any movement on resolution occurs, being that the outage occurred on Sunday 29th and Friday being the earliest that someone MAY (but not guaranteed) look at the issue.

If @Soundprint or @RachEvo  are interested  and have access

There is a local group on a social media site that starts with the letter F and the end of it rhymes with cook that has a topic  about the outage and other local.residents have been discussing which includes the messages from other ISP's  about the report date estimates.

[Soundprint]

hi, thanks for your information. 

I would like to change other network provider.

is it I approach to other company which will help me to cancel Sky?

[Daniel0210]

@Soundprint 

If you change to a provider that also uses the Openreach infrastructure the problem will move with you. 

The one touch switch should allow you to change providers by contacting the new ISP. Remember that if you are still in a discounted 18/24 months deal Sky could impose cancellation charges.

Return packaging for any equipment Sky expect back will be sent out to you near the end of any notice period. Remember to keep any proof of posting indefinitely.

[Tkrur]

Good news!! Opwn reach are at the cab and beginning repairs, big job. 8 vans, and 3 way lights

Work has commenced! Not sure how long it will take them, but at least we have progress.

[RachEvo]

I've just been past too! Lots of activity so fingers crossed! 

[Soundprint]

where is the site?

which road?

[Tkrur]

Nearest the pub, the bulls head, opposite junction to tippity green and portway road and  on hawes lane/  dudley road i believe.

Just by the old hawes Lane Dr's surgery

Not sure if road names are personal information but should be fine?

[Tkrur]

All packed up and gone home by looks of it now.....

Guessing just the internal wiring to do as still down, but new cab is in place.

[Soundprint]

still not ok.

anyone network resume?

[Tkrur]

Nope, not working here either yet.  Going to assume they have istalled the new cab and still need to sort all the internal wiring out inside it.

Don't think that will happen until POSSIBLY (but not guaranteed) Monday when open reach return.

Unless..... openreach have some overtime policies for the weekend and some engineers decide to take them up on the offer, but that's a pure guess.

[TimmyBGood]

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@Tkrur wrote:

Unless..... openreach have some overtime policies for the weekend and some engineers decide to take them up on the offer, but that's a pure guess.

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An area outage should be addressed through weekend working: it's individual domestic broadband circuit issues which Openreach doesn't carry out over weekends and holidays.

[Tkrur]

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@TimmyBGood wrote:

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@Tkrur wrote:

Unless..... openreach have some overtime policies for the weekend and some engineers decide to take them up on the offer, but that's a pure guess.

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An area outage should be addressed through weekend working: it's individual domestic broadband circuit issues which Openreach doesn't carry out over weekends and holidays.

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Ahhh so they should resume then tomorrow hopefully?

Was unaware of how that aspect worked.

Cheers for the update 👍

[TimmyBGood]

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@Tkrur wrote:

Ahhh so they should resume then tomorrow hopefully?

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I'd hope so, although it obviously depends on availability of suitable personnel.