No internet hun not working

[Gillbod40]

My broadband is not working I have reset my hub numerous times power light is green and so is wifi light green but no internet light on the hub or voice light not showing have also done the checks it says you can't see my hub how do I get intouch with sky 

[KateLouise45]

Same here- EH12 area

[Gillbod40]

It's annoying 

[Chrisee]

@Gillbod40 I have escalated your post to the Sky team who support the forum they should be intouch inviting you onto an online chat through the forum where a chat icon will be added. 

[Jennmpa]

Same at EH12 (Broomhall) since 3am 12/9/23

[Chrisee]

@KateLouise45 if the connection test in the My Sky app doesnt tell you there is known fault call Sky to report the fault.

[CM911]

I'm the same EH12 area too - tried to book engineer visit but says SkyServer down and to retry - any updates?

[Gillbod40]

@Chrisee @Will be phoning them as not waiting on this chat stuff 

[Sean15]

EH12 area also. least it's a wide thing so hopefully means fixed quicker

[Lynds1010]

Also EH12, showing no engineer visits available until 22/09 but looks like an area issue despite sky saying no known issues 😡

[Tasneem82]

Same here OL16 area

[Mama76]

Same, I'm eh28. 

[Sean15]

i called and want me to book an engineer (26th September) i said numerous people experiencing but said not been put as an outage yet!!  said can take hours for this to register but when look on twitter would seem like been going on since about 3am

[Dan921]

Shy shows no problems in the area but I also have no Internet. How disappointing. EH11.

[Adam9506]

I've got the same issue EH29, restarted a few times. Showing up as "voice" and "internet" issues on my hub