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Discussion topic: No internet hun not working

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This message was authored by GaryS68 This message was authored by: GaryS68

Re: No internet hub not working

My Internet isn't working. The amber light is showing on the hub. I've tried every option the online troubleshooting pages  have to offer but I keep going round in circles....it's infuriating. 

Is there an actual contact number to call so I can speak to somebody????

This message was authored by Lawgirl1 This message was authored by: Lawgirl1

Re: No internet hun not working


@Gillbod40 wrote:

My broadband is not working I have reset my hub numerous times power light is green and so is wifi light green but no internet light on the hub or voice light not showing have also done the checks it says you can't see my hub how do I get intouch with sky 


Are you in Edinburgh?  - there's apparently an outage at the local telephone exchange. If you call Sky there's a recorded message to say they're working on it 

This message was authored by GaryS68 This message was authored by: GaryS68

Re: No internet hun not working

No.

I'm in Birmingham (B68) but thanks anyway.

This message was authored by Highlander1 This message was authored by: Highlander1

Re: No internet hun not working

Service working here in EH4

This message was authored by MacMacMac This message was authored by: MacMacMac

Re: No internet hun not working

My connection is back online - fingers crossed it remains stable and the issue is starting to be resolved for all soon (Edinburgh EH4)

This message was authored by Lawgirl1 This message was authored by: Lawgirl1

Re: No internet hun not working

Same here in EH10 🎊

This message was authored by GaryS68 This message was authored by: GaryS68

Re: No internet hun not working

Does anyone have a contact number for the broadband help desk?

This message was authored by KateLouise45 This message was authored by: KateLouise45

Re: No internet hun not working

EH12 looks like it's still down. I got a text at 11:00 to say it was all fixed and my router has all green lights but still no WiFi 😕

I've reset it, still nothing and called the number on the text to let them know I'm still having issues. 
WFH isn't happening today, hope we all get compensation! 

This message was authored by Asim2 This message was authored by: Asim2

Re: No internet hun not working

EH14 seems to be back up and running. 

Gillbod40
Topic Author
This message was authored by Gillbod40 This message was authored by: Gillbod40

Re: No internet hun not working

EH4 seems to be up and running aswell

Gillbod40
Topic Author
This message was authored by Gillbod40 This message was authored by: Gillbod40

Re: No internet hun not working

Just my phone working still no internet even though the green lights are all green on the router 

This message was authored by PaulGraham1 This message was authored by: PaulGraham1

Re: No internet hun not working

I have the same problems in KA2 . Also connection keeps dropping out. 

This message was authored by Fed+up+with+Q This message was authored by: Fed+up+with+Q

Re: No internet hun not working

Mines been down in DE14 for close on 2 hours, apparently an area outage

Gillbod40
Topic Author
This message was authored by Gillbod40 This message was authored by: Gillbod40

Re: No internet hun not working

It's been a outage since this morning my phone is working but no actual internet even though router lights are all green now 

This message was authored by Marczoe This message was authored by: Marczoe

Re: No internet hun not working

My router not working off tune it off and back on still not working 

 

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