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Discussion topic: No internet for over 24 hours.

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Avatar for RobertG3
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This message was authored by: RobertG3

Message posted on ‎01 Dec 2024 07:25 AM

No internet for over 24 hours.

7CE4F900-8D18-47D9-8D97-60351750F9BB.jpeg

 

Woke yesterday to no internet ~ tried all the fixes as per instructions, but only power and Wi-Fi  lights are lit - no internet or voice lights

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Avatar for Chrisee
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Superuser
This message was authored by: Chrisee

Message posted on ‎01 Dec 2024 08:15 AM

Re: No internet for over 24 hours.

Posted by a Superuser, not a Sky employee. Find out more

@RobertG3 does the service checker in the My Sky app run overca mobilecconnection tell you Sky are aware of an issue affecting your line? If it doesnt call Sky to report the fault.

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65inch Sky Glass, 3 Sky Streaming Pucks, Sky Ultrafast + and Sky SR213(white Wifi Max hub) main Wifi from 3 TP-Link Deco M4 units in access point mode
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