0

Discussion topic: Can't rename devices

Reply
This message was authored by: mb909

Can't rename devices

On the WiFi 6 max router the mysky app won't let me rename devices or create groups I just get something went wrong message. Is anyone else having this issue?

Reply

All Replies

This message was authored by: Chrisee

Re: Can't rename devices

Posted by a Superuser, not a Sky employee. Find out more

@mb909 this does get reported quite frequently Sky are still developing the usability behind the way the hub identifies and names devices. As a work round try restarting the hub and signing out ofvthe app closing it and re-opening as thst might help.

=========================================================
65inch Sky Glass, 3 Sky Streaming Pucks, Sky Ultrafast + and Sky SR213(white Wifi Max hub) main Wifi from 3 TP-Link Deco M4 units in access point mode
Reply