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Discussion topic: No internet for a week

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Aggy
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This message was authored by Aggy This message was authored by: Aggy

No internet for a week

‎26 Dec 2024 01:44 PM

Pulsing green light on router and no internet for a week now. Customer services not interested to get it fixed at all. 

Only solution to change provider . 

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Daniel0210
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Superuser
This message was authored by Daniel0210 This message was authored by: Daniel0210

Re: No internet for a week

‎26 Dec 2024 01:52 PM

Posted by a Superuser, not a Sky employee. Find out more
@Aggy wrote:

Only solution to change provider . 

@Aggy 

Whereby if you were to move to an ISP that also uses the Openreach infrastructure the issue will move with you. 

What have Sky Customer Services said when you've reported this? 


▪️I AM NOT A SKY EMPLOYEE (undercover or otherwise) ▪️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM
❄️Merry Christmas and a Happy New Year❄️
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