No internet every night

[JulieEast]

What is wrong with the internet? It's down every night. This is horrible for Sky. So unreliable!

[Yvonne551]

Same here internet is down 

[Catmad90]

Same here, having to use my data! 😡 They are saying that they are improving the fibre, which is nothing to do with my area so it doesn't make any sense!

[Shannon922]

Same here, this is the fifth time this has happened since January. And one of those times it was off for a week and they constantly say there is nothing wrong in my area. Well, there is because we have no internet!

[Daniel0210]

At the time of night you've all posted it could be maintenance taking place. Whenever possible this is carried out overnight to keep disruption to a minimum as most customers are asleep. If it hasn't returned by the time the phone lines open in the morning give Sky a call to report it.