@Dd1963 its not clear whether your broadband is down or simplybthecwifi between thevhub and puck is the issue easiest way to tell is by looking at the lights on the hub see https://www.sky.com/help/articles/hub-lights-explained-start and follw thecstepscsuggested.
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65inch Sky Glass, 3 Sky Streaming Pucks, Sky Ultrafast + and Sky SR213(white Wifi Max hub) main Wifi from 3 TP-Link Deco M4 units in access point mode
