No internet connection

[GriffinFamily]

The internet light has been out on our router since yesterday 5pm . I have tried everything from turning it off and on again to resetting the router. I cannnot get through to sky. Please help! 

[Mark39]

Try Sky's help here: https://www.sky.com/help/articles/broadband-diagnostic-start-t2

If the test identifies a fault, you may be able to book,an engineer there and then.