My Sky glass just stopped working about an hour ago. I have restarted the tv and router but still no internet connection. Tried doing to test and fix online and still nothing. Can someone help please.
Posted by a Superuser, not a Sky employee. Find out more
@ACR7 If you haven’t done it already use the below link to check to see if there are any outages nearby https://www.sky.com/servicechecker (This should determine if there's an identified fault affecting multiple households)
Once completed, if it reports back that all is good click on 'broadband' to run an updated test. If you get amber or red you need to follow the on-screen instructions.
If the service checker is still not telling you that Sky are aware you may need to call them to report it (dial 150 free from your Sky Talk landline).
▪️I AM NOT A SKY EMPLOYEE (undercover or otherwise)▪️ Sky customer since 2001 with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile NOTE: I only provide help on the forums and NOT via PM
