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Discussion topic: Connection keeps dropping

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This message was authored by: layalm

Connection keeps dropping

https://encrypted-tbn0.gstatic.com/images?q=tbn:ANd9GcS0ZMLWrdQkaTuMOcJ4d-ow62sfsTzaKvapPQ&s 

My connection dropped and took me to a similar page.

I followed instructions for both the micro filter and the phone socket, and in the end they both told me to restart my sky hub. Then the page disappeared and when I tried connecting again it took me to the same page with "your connection has dropped." What am I supposed to do?

 

We tried re plugging everything, resetting the box itself, but nothing has worked.

 

Please help!

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This message was authored by: layalm

Re: Connection keeps dropping

Also, there are only 2 lights on- power light green and wifi light green.

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