0

Discussion topic: Connection keeps dropping

Reply
This message was authored by layalm This message was authored by: layalm

Connection keeps dropping

https://encrypted-tbn0.gstatic.com/images?q=tbn:ANd9GcS0ZMLWrdQkaTuMOcJ4d-ow62sfsTzaKvapPQ&s 

My connection dropped and took me to a similar page.

I followed instructions for both the micro filter and the phone socket, and in the end they both told me to restart my sky hub. Then the page disappeared and when I tried connecting again it took me to the same page with "your connection has dropped." What am I supposed to do?

 

We tried re plugging everything, resetting the box itself, but nothing has worked.

 

Please help!

Reply

All Replies

layalm
Topic Author
This message was authored by layalm This message was authored by: layalm

Re: Connection keeps dropping

Also, there are only 2 lights on- power light green and wifi light green.

Reply

Was this discussion not helpful?

No problem. Browse or search to find help, or start a new discussion on Community.

Start a new discussion

On average, new discussions are replied to by our users within 4 hours

New Discussion