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Discussion topic: No internet connection

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Avatar for EmMW
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This message was authored by: EmMW

Message posted on ‎16 Dec 2024 07:08 AM

No internet connection

All the tests keep saying I have internet. I don't the hub has orange on the second and 4th. Sequence is green orange green orange. 

I've restarted the hub and TV but nothing. Any ideas? 

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Avatar for Chrisee
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Superuser
This message was authored by: Chrisee

Message posted on ‎16 Dec 2024 07:29 AM

Re: No internet connection

Posted by a Superuser, not a Sky employee. Find out more

@EmMW if the service checker in the My Sky app is not telling you that Sky are aware of a fault affecting your line call Sky to report it lines should be opening around now.

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65inch Sky Glass, 3 Sky Streaming Pucks, Sky Ultrafast + and Sky SR213(white Wifi Max hub) main Wifi from 3 TP-Link Deco M4 units in access point mode
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