No internet connection

[lamf1969]

Thank you for the reply & advice, appreciated 

[CM_shn]

Same - all tests says WiFi is fine but have no internet for any device to include alarm system. 

the WiFi test is **bleep**! 

[Highlinder]

@lamf1969 I have escalated your post to Sky who may be in touch with you regarding this via a private message on this forum or an email to you, both of which will invite you to a private chat.

More information about this process can be found in the link below.

https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147 

[Lisa-P1987]

Thanks for escalating this. We’ve sent lamf1969 an invite to chat.

[lamf1969]

Thank you so much, massively appreciated 

[Char1980]

Can I have an invite as well please as my WiFi is dropping out all the time 

[Tom-W19]

Thanks for escalating. We've sent an invite to @Char1980.

[lamf1969]

Good luck with your problem, I hope they are faster than they are with me. The SKY support adviser was great and tried every thing but it's been deemed a problem where they need to come to my property in.........EIGHT DAYS...!
So, I'm paying full package on Sky, Prime, Netflix and DAZN but unable to view any of it on my TV. I can access some by 5G but signal is rubbish, drops out and it obviously uses all my data. Also my wife works from home so the inconvenience is huge. I personally think, given my 22 years of being a customer, this is disgraceful and I will think long and hard about continuing with Sky for "absolutely everything" like I currently do.