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Discussion topic: Broadband down

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This message was authored by Haggis_the_scot This message was authored by: Haggis_the_scot

Broadband down

My sky broadband has went down for the second time in two days. 

Yesterdsy afternoon it was off for several hours. 

Today it's now been off since around 2pm (now nearly 7pm)

If I sign in to my sky the options telling me vqout broadband / WiFi are all red, saying there's a problem. When I run the tests is says there's no problem...

Tried turning off router and back on, didn't work. Is this a wider problem?

South Glasgow area G71. 

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This message was authored by Chrisee This message was authored by: Chrisee

Re: Broadband down

Posted by a Superuser, not a Sky employee. Find out more

@Haggis_the_scot if the test isnt indicating there is a known issue if you click to run it again then Sky are not aware an area issue so call them and report it.

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65inch Sky Glass, 3 Sky Streaming Pucks, Sky Ultrafast + and Sky SR213(white Wifi Max hub) main Wifi from 3 TP-Link Deco M4 units in access point mode
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