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Discussion topic: No internet connection.

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Avatar for AA11
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This message was authored by: AA11

Message posted on ‎02 Jun 2024 10:19 PM

No internet connection.

For the past hour i have had no internet connection. The hub was flashing amber but after a reset it has not come back on.

 

I have checked internet connection on app/website and initially says theres a problem but after a check says all good - but obviously not.

 

Tried calling but they say theyre shut at 9pm!!

 

Any help appreciated. 

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Avatar for Chrisee
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Superuser
This message was authored by: Chrisee

Message posted on ‎03 Jun 2024 07:38 AM

Re: No internet connection.

Posted by a Superuser, not a Sky employee. Find out more

@AA11 if your line is still down this morning call Sky and report the fault. 

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65inch Sky Glass, 3 Sky Streaming Pucks, Sky Ultrafast + and Sky SR213(white Wifi Max hub) main Wifi from 3 TP-Link Deco M4 units in access point mode
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