Discussion topic: No internet connection
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Message posted on 15 May 2026 01:14 AM
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Re: No internet connection
It seems to be affecting West Sussex and parts of London. Saw a report elsewhere for Fulham area
Message posted on 15 May 2026 01:29 AM
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Re: No internet connection
WOW I'm back online!!
Message posted on 15 May 2026 01:55 AM
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Re: No internet connection
No I'm East Midlands so must have been a national issue rather than local issue
Message posted on 15 May 2026 02:58 AM
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Re: No internet connection
Yes I'm the same no internet but yet checker says everything's alright I'm guessing it must be skys side as am north east and seen people from different parts say hopefully they sort it out fast
Message posted on 15 May 2026 02:59 AM
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Re: No internet connection
I'm same but I'm north east ( Newcastle way )
Message posted on 15 May 2026 03:08 AM
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Re: No internet connection
Message posted on 15 May 2026 03:19 AM
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Re: No internet connection
- I'm in East Riding of Yorkshire, and mine just stopped working. I did all the checks, and they came back fine. I wonder what's going on. 🤷♀️
Message posted on 15 May 2026 05:31 AM
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Re: No internet connection
All
In view of the time you’ve all posted it’s worth mentioning that broadband issues between midnight and 7am could be essential overnight maintenance taking place. It is carried out at those times to minimise disruption and there is no advance warning provided..
See this pinned post at the top of the Broadband board from Sky which could be relevant any night this happens…
https://helpforum.sky.com/t5/Broadband/Important-Notice-Scheduled-Broadband-Maintenance/td-p/5151847...
If you have an ONT box displaying a red light, see this further advice…
https://helpforum.sky.com/t5/Broadband-Talk/Can-t-connect-to-broadband-and-have-a-red-light-on-your-...
This link provides information about the coloured lights you may see on the various hubs
https://www.sky.com/help/articles/hub-lights-explained-start
Hopefully it’s back up and running before 7am. If it’s not, try restarting your hub or post back in this thread and we can try to offer additional advice.
NOTE: I only provide help on the forum boards so Direct Messaging is switched off
▪️
Sky customer since 2001
with:
Sky Q | Sky Broadband | Sky Talk | Sky Mobile(s)
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