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This discussion topic has been answered Discussion topic: No internet connection

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Avatar for dog11
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This message was authored by: dog11

Message posted on ‎07 Apr 2026 10:12 AM

No internet connection

I had planned a wifi move for the 7th of april but changed the date to 24th of april. But the wifi has been shut off since midnight on 7th of april. Could we get that reconnected until the 24th please

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Avatar for Daniel0210
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Superuser
This message was authored by: Daniel0210 Answer

Message posted on ‎07 Apr 2026 10:17 AM

Re: No internet connection

Posted by a Superuser, not a Sky employee. Find out more

@dog11 
You haven’t contacted Sky by posting on here. This is a customer ▶️ customer discussion forum where we try to help other customers.

 

You will need to contact Sky to see if that is possible but the lead in time for that is probably close to the new date. 


▪️ I AM NOT A SKY EMPLOYEE ▪️

NOTE: I only provide help on the forum boards so Direct Messaging is switched off
▪️
Sky customer since 2001
with:
Sky Q | Sky Broadband | Sky Talk | Sky Mobile(s)

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Avatar for caesarome
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This message was authored by: caesarome

Message posted on ‎07 Apr 2026 10:16 AM

Re: No internet connection

Posted by a Superuser, not a Sky employee. Find out more

@dog11 

As we are customers here you will need to speak to Sky again about this by calling them. 

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Avatar for Daniel0210
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Superuser
This message was authored by: Daniel0210 Answer

Message posted on ‎07 Apr 2026 10:17 AM

Re: No internet connection

Posted by a Superuser, not a Sky employee. Find out more

@dog11 
You haven’t contacted Sky by posting on here. This is a customer ▶️ customer discussion forum where we try to help other customers.

 

You will need to contact Sky to see if that is possible but the lead in time for that is probably close to the new date. 


▪️ I AM NOT A SKY EMPLOYEE ▪️

NOTE: I only provide help on the forum boards so Direct Messaging is switched off
▪️
Sky customer since 2001
with:
Sky Q | Sky Broadband | Sky Talk | Sky Mobile(s)
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