Discussion topic: No internet connection
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Message posted on 23 Oct 2025 04:07 PM
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No internet connection
Hi all
I keep getting a message on my TV when trying to access my apps that I have no internet connection.
I've done all the necessary checks via my Sky app, unplugged everything, rebooted, restarted etc and according to Sky, my Broadband, Internet and WiFi are all working fine.
Yet my TV keeps telling me I have no internet connection so I can't access any of my apps.
Any idea what the issue is?
Thanks!
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Message posted on 23 Oct 2025 04:59 PM
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Re: No internet connection
@cmrgx Have a look at the hub next time and see what it shows you, link below!
This link providers information about the coloured lights on the various hubs
https://www.sky.com/help/articles/hub-lights-explained-start
Message posted on 23 Oct 2025 06:10 PM
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Re: No internet connection
It says my Hub is working fine. All green lights are on?
But the TV still says no internet
Message posted on 23 Oct 2025 06:14 PM
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Re: No internet connection
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