Discussion topic: No internet connection
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Message posted on 16 Sep 2025 07:47 PM
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Re: No internet connection
Hence the question mark.
Message posted on 16 Sep 2025 07:54 PM
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Re: No internet connection
@SHG1 If you are still down, the service checker may have some idea by now, worth a look see!
If you haven’t done it already use the below link to check to see if there are any broadband problems or outages nearby
https://www.sky.com/servicechecker
Message posted on 17 Sep 2025 10:23 AM
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Re: No internet connection
Our internet came back on 4.5 hours later, but I've got an Openreach engineer coming this afternoon to check everything out. Good thing we do as they've changed our number to something completely different. Considering I'm looking after my ill father and he's getting multiple Dr calls at the moment this is quite unhelpful. Hopefully the engineer can resolve this later on, bit clearly something has been changed.
Message posted on 17 Sep 2025 05:48 PM
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Re: No internet connection
Ours came back on just before lunch. Hopefully it stays stable as we had no issues before we switched to fibre.
Message posted on 17 Sep 2025 06:06 PM
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Re: No internet connection
Really great service here. Not only has the engineer not bothered to turn up, we've had zero notification to say they won't be here. We still have a random phone number with our area code despite our old number of 30-40 years having been transferred and working since we switched in August. We have missed vital phone calls from the doctor today due to this ck up.
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