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Discussion topic: No internet connection
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This message was authored by: JustineFixter
Message posted on 24 Jun 2025 07:07 AM
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No internet connection
I have followed all instructions and unplugged router etc since last night - switched all devices off overnight and switched back in this morning - still says I have no internet
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This message was authored by: Chrisee
Posted by a Superuser, not a Sky employee.
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Message posted on 24 Jun 2025 07:32 AM
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Re: No internet connection
@JustineFixter log into the My Sky app using a mobile connection to check if Sky arexaware of a faulr affecting your line, if tgey aren't call themto report to report the issue so they can get Openreach to check the line.
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65inch Sky Glass, 3 Sky Streaming Pucks, Sky Ultrafast + and Sky SR213(white Wifi Max hub) main Wifi from 3 TP-Link Deco M4 units in access point mode
65inch Sky Glass, 3 Sky Streaming Pucks, Sky Ultrafast + and Sky SR213(white Wifi Max hub) main Wifi from 3 TP-Link Deco M4 units in access point mode
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