0

Discussion topic: No internet connection on tv

Reply
This message was authored by Kirstymarie04 This message was authored by: Kirstymarie04

No internet connection on tv

Sky tv wont connect to our broabdand,  no interent connection at all. 
Everytime i do a broadband check it says everything is ok??

can you check this please 

Reply

All Replies

This message was authored by Chrisee This message was authored by: Chrisee

Re: No internet connection on tv

Posted by a Superuser, not a Sky employee. Find out more

@Kirstymarie04 you are not talking to Sky by pisting in the forum but you can check this yourself as if you have Sky broadband you can run a conection test in the My Sky app which can go on to check connection to your devices. At a guess it could simply be the TV is not getting a strong enough wifi signal so you may need a booster or even usecan ethernet cable instead. If younpkan to stream video you need a good wifi signal which is why using a cable is more reliable.

=========================================================
65inch Sky Glass, 3 Sky Streaming Pucks, Sky Ultrafast + and Sky SR213(white Wifi Max hub) main Wifi from 3 TP-Link Deco M4 units in access point mode
This message was authored by blushbaby6898 This message was authored by: blushbaby6898

Re: No internet connection on tv

I am in Newcastle under Lyme and no internet since yesterday.. 

Reply

Was this discussion not helpful?

No problem. Browse or search to find help, or start a new discussion on Community.

Start a new discussion

On average, new discussions are replied to by our users within 4 hours

New Discussion