22 May 2024 12:50 PM
Sky tv wont connect to our broabdand, no interent connection at all.
Everytime i do a broadband check it says everything is ok??
can you check this please
22 May 2024 01:35 PM
Posted by a Superuser, not a Sky employee. Find out more@Kirstymarie04 you are not talking to Sky by pisting in the forum but you can check this yourself as if you have Sky broadband you can run a conection test in the My Sky app which can go on to check connection to your devices. At a guess it could simply be the TV is not getting a strong enough wifi signal so you may need a booster or even usecan ethernet cable instead. If younpkan to stream video you need a good wifi signal which is why using a cable is more reliable.
22 May 2024 02:12 PM
I am in Newcastle under Lyme and no internet since yesterday..
No problem. Browse or search to find help, or start a new discussion on Community.
On average, new discussions are replied to by our users within 4 hours
New Discussion