No internet connection e12

[March83]

Had no internet connection since yesterday morning. Problem at the exchanged.  Got a message all sorted. Still nothing.

Called sky open outreach  wauting for a part.

Anyone else having issue

[Chrisee]

@March83 if it is an exchange issue the answer will be anyone using the lines connected to that piece of equipment will be down, `There is nothing either Sky or you can do to get the line back-up faster it is down to Openreach. If you lose conne ction entirely for more than 2 full business days you will be due compensation see Customer Auto-Compensation | Sky Help | Sky.com