@Angel215
We are fellow customers and I’m afraid you aren’t contacting Sky Customer Services on here.
You say "again". At that time of night it could be maintenance taking place. This is carried out overnight to keep disruption to a minimum as most customers are asleep.
▪️I AM NOT A SKY EMPLOYEE (undercover or otherwise) ▪️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM
