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Discussion topic: No internet cable installation

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Avatar for Victoriahester5
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This message was authored by: Victoriahester5

Message posted on ‎10 Jun 2025 10:47 AM

No internet cable installation

My engineer didn't put any cables in to my flat at all he said he couldn't  and he just tested my open reach socket and connected my broadband router and tested Internet speed on his phone my TV keeps buffering im really not happy the mbps is 45.6 I was told the minimum speed would be 100mbps today was my installation date he has just left 

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Avatar for Chrisee
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Superuser
This message was authored by: Chrisee

Message posted on ‎10 Jun 2025 11:40 AM

Re: No internet cable installation

Posted by a Superuser, not a Sky employee. Find out more

@Victoriahester5 you will need to call Sky to see what they say but leave it until tomorrow when they should have got the engineer's report. 

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65inch Sky Glass, 3 Sky Streaming Pucks, Sky Ultrafast + and Sky SR213(white Wifi Max hub) main Wifi from 3 TP-Link Deco M4 units in access point mode
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