No internet again

[Diane147]

Broadband connected but no internet connection this keeps happening , keep having to turn everything on n off reset it and still nothing . 

[Matthewalmighty]

Same here, a green pulsing light with no wifi. I was in the middle of gaming now I can't so tired of this now a white light so we will see 

[Daniel0210 · Accepted solution]

@Diane147 @Matthewalmighty 
When there are any broadband issues between midnight and 7am it could be essential overnight maintenance taking place. It is carried out at those times to minimise disruption and there is no advance warning provided..

See this pinned post at the top of the Broadband board from Sky which could be relevant any night this happens…
https://helpforum.sky.com/t5/Broadband/Important-Notice-Scheduled-Broadband-Maintenance/td-p/5151847...

If you have an ONT box displaying a red light, see this further advice…
https://helpforum.sky.com/t5/Broadband-Talk/Can-t-connect-to-broadband-and-have-a-red-light-on-your-...

This link provides information about the coloured lights you may see on the various hubs
https://www.sky.com/help/articles/hub-lights-explained-start

Hopefully it’s back up and running before 7am. If it’s not, try restarting your hub or post back in this thread and we can try to offer additional advice.