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Discussion topic: No internet again

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This message was authored by: Sammie31

No internet again

Openreach came out to fix this problem on Monday said it had been turned off at the cab he turned it back on and all was fine until now when the broadband is not working again and I have a green light for power then amber for internet then next light green and voice light amber ... I have reset router but has made no difference at all

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This message was authored by: Daniel0210

Re: No internet again

Posted by a Superuser, not a Sky employee. Find out more

@Sammie31 

Likely unconnected to your previous issue. When there are broadband issues between midnight and 7am it's quite possibly going to be essential overnight maintenance taking place which is carried out then to minimise disruption as most customers are asleep. You don't receive advance notification of this from Sky or Openreach.

 

Hopefully it'll be back up and running before 7am.


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